Welcome to the NR2003 support and troubleshooting forum. Here are some things you should know before you click 'Post New Thread'. We expect you to do your due diligence and first search the forums and most importantly search google for your answers prior to asking for support. Should you not do this, your thread will be locked and thrown away. You say, "how will they know?". We've been doing this a very long time, we will know. We also will not be answering any questions regarding your virus riddled, missing files, pirated copy of NR2003 you found off of 'ABC's' website. We will however, provide you with a clean, virus free with all the appropriate files NR2003 installation. It comes with all the patches needed, as well as the no cd exe and of course installation instructions as to how to install everything. When we verify you have used the version we provided you of NR2003 and all of the necessary patches, then, and only then will we offer support. Then we know what you have, what we are dealing with, and how to help you fix your issues. How do you get this clean, virus free version install of NR2003? PM me and I will provide you with the details. If you feel that you do have a clean install of NR2003, and it's running perfectly, but still have an issue, please read on Should you have a installation problem, a graphics problem, sound issue, or any type of issue regarding NR2003, please use this template below to provide your computer specs. ***Disclaimer*** IF YOU DO NOT HAVE A VIDEO CARD DO NOT WASTE OUR TIME. This is a gaming forum, and as such, a video card is the most obvious piece of hardware you need for PC gaming. This is non negotiable. If you don't have a video card, do not post in this forum. Please copy and paste this so we know what your computer specs are when you ask a question. If you don't know what your computer specs are, do this; Start --> Run --> DxDiag List your 1) Operating System 2) Processor 3) Memory 4) GPU Name and Type.